> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://kb.linxio.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Login to FT Cloud via Linxio

**Note: This feature is only available to customers who have purchased the Vision 3.0 or Lite dashcam devices.**

Users are able to seamlessly login into the FT Cloud streaming & management platforms for their dashcams within their Linxio portal.

### Instructions

1. Open the FT Cloud web-based platform directly at [https://ap-ftcloud.ifleetvision.com/login](https://ap-ftcloud.ifleetvision.com/login), or access it through your Linxio portal by clicking the **Cameras** module.

2. Enter the FT Cloud username and password provided for your account and click **Log in**. These credentials are separate from your Linxio login details. For a newly created account, use the password-reset prompt sent to the registered email address to complete the initial setup, then sign in with the new password.

![Camera Module to access FT Cloud](https://storage.crisp.chat/users/helpdesk/website/-/4/3/d/8/43d837e8d5f88000/image_1qujcuo.png)

3. Complete the security verification puzzle and follow the instructions to finalise login.

![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/d/8/43d837e8d5f88000/image_1x92qyt.png)

4. Users can also download the FT Vision app on their device and sign in using the same FT Cloud account credentials. Refer to: [FT Vision Mobile Set-up Guide](https://kb.linxio.com/en/article/ft-vision-mobile-set-up-guide-1o8lupk/) for more information.

### Frequently Asked Questions


**The Cameras module is not visible on my Linxio portal.**

Please reach out to the Linxio Support  to have this module enabled.


**My login details do not work**

FT Cloud uses a separate login from the Linxio platform please reach out to Linxio Support to have those credentials resent alongside instructions to finalise your access.


### Contact Us

Linxio Support via the in-built ticketing system on your portal or call us on +61 2 7908 5453 within our business hours of 9 AM - 5 PM AEST Monday - Friday


![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/d/8/43d837e8d5f88000/image_19t852j.png)