> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://kb.linxio.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to remote wake-up devices on FT Vision

Users can now remotely wake up devices from **Sleep Mode** with the **FT Vision** mobile app.

This requires the user to have the following:

* FT Vision mobile app downloaded.
* Log-in credentials for FT Cloud & Vision finalized.

Users can refer to the following **FT Vision mobile set-up tutorial** for instructions and more information: https://kb.linxio.com/en/article/ft-vision-mobile-set-up-guide-1o8lupk/

We can do this by:

1. Log in into the **FT Vision** mobile app.
2. Tap the **Monitoring** icon outlined by the red box.


![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/d/8/43d837e8d5f88000/image_1f9pebh.png)

3. Select a device or vehicle in **Sleep mode** which is indicated by the yellow vehicle icon.


![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/d/8/43d837e8d5f88000/image_hgguec.png)

4. From the vehicle status screen, click on the **Device wake-up** icon outlined by the red box.
5. A pop-up will appear confirming the task has been actioned.


![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/d/8/43d837e8d5f88000/image_1ngm55x.png)

![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/d/8/43d837e8d5f88000/image_hu59yu.png)


6. Allow 2-3 minutes for the device to complete this process where it may temporarily go offline.


![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/d/8/43d837e8d5f88000/image_1mo0sn8.png)

7. Afterwards the device will be A**ctive** and **Online** denoted by the green icon.
8. Click on **Start Playing** button located on the top of the screen to view live video.


![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/d/8/43d837e8d5f88000/image_1vly8ln.png)

9. Users can cycle through each applicable channel available to them.
10. The device will re-enter **Sleep** **Mode** per the device setting of 5 minutes.


![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/d/8/43d837e8d5f88000/image_jtzte2.png)

###### Frequently Asked Questions

**The device wake-up duration is too short for me to view the live channels.**

The duration of how long the camera remains online after performing a **remote device wake-up** can be adjusted by the **Linxio Support Team**. 

The default setting is currently set as 5 minutes. If you would like this changed then please submit a ticket by emailing support@linxio.com .

**There is no option for me to remote wake-up the device?**

The **remote device wake-up** feature is only available for devices in **Sleep Mode** indicated by the **yellow status icon**. You cannot issue a wake-up request to devices currently active/online (Green) or currently offline due to underlying reason (grey).