> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://kb.linxio.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to reset a password

If you have forgotten your password, or simply want to change it, please follow the below steps.

1. Visit [https://app.linxio.com/](https://app.linxio.com/)
2. Click on the "Forgot Password?" link

[![](https://storage.crisp.chat/users/helpdesk/website/7cb3f8a1608fe/16734278-0a56-4eac-a7f1-8eb32a_1076ze1.png)](https://downloads.intercomcdn.com/i/o/1056942850/781093141fb4d5a5777cdfcc/image.png?expires=1740458700&signature=6d1808e91eac3fcfa53677579a416fb507e99211e1345beaf437ff9307afa3fb&req=dSAiEMB6n4laWfMW1HO4zUAszd8Db8ddRa%2B1Ql00Zq8aevFxdpgX22r2Cjx%2F%0AHu%2Bz%0A)

4. Type in the email address that is registered with a Linxio account
5. Click "Reset password"

Once you complete these steps, you will receive an email with a link to reset your password. Follow the instructions in the email to complete the reset. If you cannot find the email, check your spam or junk folder.

For a newly created account, use the password-reset prompt sent to the registered email address to complete the initial setup.