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# How to set up FT Vision mobile and login

This is a user guide on how to install and set up the FT Vision mobile application for iOS and Android devices, then access dashcam features on your phone. FT Vision is separate login from the Linxio platform.

**NOTE:** Please ensure the following:

1. FT Cloud login details received and password set up on web portal. Please refer to [FT Cloud web portal login](https://kb.linxio.com/en/article/how-to-login-to-the-ft-cloud-dashcam-streaming-management-platform-kfzmiy/)
2. Downloaded the FT Vision mobile app.

**Download Links**

[iOS](https://apps.apple.com/us/app/ft-vision/id1628979564)

[Android](https://play.google.com/store/apps/details?id=com.streamax.ftus&hl=en&gl=US)


### Instructions


1. Download and install FT Vision on your mobile device.
2. Input ap-ftcloud.ifleetvision.com in the **Server IP** field then tap **Confirm** to continue.


![FT Vision Server IP Page](https://storage.crisp.chat/users/helpdesk/website/-/4/3/d/8/43d837e8d5f88000/image_1985mju.png)

3. Select whether you're a **Manager** or **Driver** account to continue.


![](https://storage.crisp.chat/users/helpdesk/website/-/4/3/d/8/43d837e8d5f88000/image_12aske3.png)

4. Input your **FT Cloud credentials** in the **Usernam**e & **Password** fields then tap **LOGIN**


![FT Vision Login Page](https://storage.crisp.chat/users/helpdesk/website/-/4/3/d/8/43d837e8d5f88000/image_1c2674l.png)

5. The screen will automatically redirect the user to the **Alarms** tab which confirms login has been successful.


![Alarm Notifications/Type tab](https://storage.crisp.chat/users/helpdesk/website/-/4/3/d/8/43d837e8d5f88000/image_eazhac.png)

### Frequently Asked Questions

**My login credentials are not recognized or is incorrect.**

Please ensure that:

1. You've set up your FT Cloud login credentials which are separate from your Linxio login.
2. You've logged in once to the FT Cloud web portal to update your password.

**The Server IP is not recognised**

Please check that the server is https://ap-ftcloud.ifleetvision.com ensuring there are no captials, spaces or typos.