> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://kb.linxio.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Linxio Android App - Updating

We update the Linxio app quite frequently to ensure that any bugs are fixed and that you, the client, always have up to date industry features that we can offer.

**Before you start, please ensure your mobile firmware is updated to *Android 13***
---

# Updating

First, please find and launch the Play Store from your app drawer:

[![](https://storage.crisp.chat/users/helpdesk/website/366c675946341600/cf010218-e4ee-42ed-a5ad-36463a_147xnyk.png)](https://downloads.intercomcdn.com/i/o/649986990/94cfe0f749ad4d789d23cfe0/image.png?expires=1740458700&signature=e084f17afa56b2d8745ebff7b14eb5ed69d65da115d27c9d6a683719c202dbfb&req=ciQuH8F4lIhfFb4f3HP0gAt%2Fm5JdnUMh1VpnIui9IuWH45hTqGc3pkaqFngN%0AvRA63YIftMyi3ExNZg%3D%3D%0A)

Then, using the search bar, search for "Linxio" - if an Update is available, it should look like this:

[![](https://storage.crisp.chat/users/helpdesk/website/84e63522c1761000/375169e0-82a7-413c-87f7-687570_54yhy1.jpeg)](https://downloads.intercomcdn.com/i/o/649988627/055043cca58838f0c548d1fc/Screenshot_20230111-125711edit.jpg?expires=1740458700&signature=58cd26e2f167dc9ab89e1d2e840b267772ebc23f09b63d674da08aa3c6cbd1eb&req=ciQuH8F2m4NYFb4f3HP0gL1imMIXKM9%2FHisfTsWd%2Fb6UnPNDLd4m%2B8HbiJOu%0A%2B809dZWu1n%2FIMHQQQA%3D%3D%0A)

Your credentials should be saved from the previous installation.

If you have updated to the latest version of the App and you're experiencing issues, please check the article below:

[Linxio Android App - Clearing Storage & Cache](https://kb.linxio.com/en/article/linxio-android-app-clearing-storage-cache-1alzsy6/?bust=1741313794633)