> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://kb.linxio.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# TR500-BLE Install Guide


### Understanding the Wiring

![Wiring](https://storage.crisp.chat/users/helpdesk/website/-/4/3/d/8/43d837e8d5f88000/wiring_1s2di2d.png)

1. **Power Connections:**
    
* **Wire 6 - Orange** → Connects to a power source that is only active when the engine is running ( **ACC power**). This helps detect when the vehicle is on.
        
* **Wire 7 - Black** (PGND) → Connects to the vehicle's ground.

* **Wire 8 - Red** → Connects to a constant power source ( **+7V to +60V DC**). This ensures the device stays powered at all times.




2. **Inputs & Outputs:**
    
* **Blue (DIN 2 - RPM)** →  reads engine RPM signals.
        
* **Brown (DOUT 1)** → A digital output, possibly used to control external devices.
        
* **Black (DGND)** → Digital ground for signal connections.
        
* **Green (DIN1 - SOS)** → A digital input, possibly for an emergency or SOS button.
        
* **Yellow (DOUT 0)** → Another digital output.
        
* **Orange (DIN 0 - ACC)** → Digital input to detect ignition status.




3. **Analog Inputs:**
    
* **White & Grey (AIN2 / DIN4 - 0-32V input)** → Can measure a voltage between 0-32V or be used as a digital input.
        
* **Pink (AIN2 / DIN5 - 0-32V input)** → Another voltage measurement input.
        
* **Black (AGND)** → Analog ground, used for sensor connections.




### Installation

* **Power Setup:**
      
* Connect the **Red wire** to a constant power source (battery or fuse box).
          
* Connect the **Black wire** to the vehicle’s chassis or another reliable ground.
         
* Connect the **Orange wire** to an ignition-switched power source (like the fuse for the radio or ignition system).

* **Mounting Instructions:**
    
* Install **underneath the dashboard**.

* Ensure the **top side is facing right side up** (to maintain GPS or signal reception).
          
* Avoid metal obstructions surrounding the tracker.




![TR500-12](https://storage.crisp.chat/users/helpdesk/website/43d837e8d5f88000/tr500-12_t7p66i.webp)


## Accessorie

### Buzzer

For audible speed alerts, connect the buzzer as follows:

* **Positive (+) side:** Connect to +12V constant power.
    
* **Negative (-) side:** Connect to the yellow (DOUT0) wire on the GPS device.



## Troubleshooting

### Device Lights Are Not Flashing

1. Ensure the device is receiving at least **12V power**.
    
2. Verify the **black wire** is securely connected to the chassis ground.
    
3. Check if the **fuse is blown**:

* If blown, replace it with a **new 2-amp fuse**.



        
4. **Restart the device**:

* Disconnect power to the tracker.
         
* Wait **1 minute**.

* Reconnect power.



### Device Lights Are Not Solid After 5 Minutes

1. Ensure the **engine is on** and the device is receiving both **constant and ignition power**.
    
2. Make sure the vehicle is **outside** (not inside a building) to avoid GPS signal blockage.
    
3. Check if the **SIM card is properly inserted**.
    
4. If the issue persists:
    
* Remove the SIM card.
        
* Wipe the contact with a clean fabric.
        
* Reinsert the SIM card into the device.



### Device Lights Turn Off After Flashing or Being Solid

1. Verify the device still has **constant power**.
    
2. If power is present:
    
* Disconnect power to the tracker.
        
* Wait **1 minute**.

* Reconnect power.



### Further Assistance

If none of the above steps resolve the issue, contact **Linxio Support** during business hours:

* **Phone:** 02 7908 5450 (Option 2)
    
* Create a ticket under Support on your Linxio Dashboard
