| | Red Wire --- Constant +8-30V DCBlack Wire --- Chassis GroundMountingMount the device underneath the dashboard, either behind the instrument cluster or behind the radio and make sure the TOP SIDE is facing up toward the sky with no metal above it. |
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Troubleshooting

Device lights are not flashing

Check that the device is getting at least 12V power, and black wire is connected to chassis ground.
Check the fuse is not blown. If the fuse is blown, replace it with a new 2 amp fuse.
Disconnect the power to the tracker, wait 1 minute, then reconnect

Device lights are not solid after 5 minutes

Make sure the engine is on, and there is power coming to both constant and ignition.
Make sure you are installing this device into a vehicle that is outside, and not inside a building that could block the GPS signal to the device.
Make sure the sim card is properly inserted.
If the above has not solved the issue, remove the sim card, wipe the contact with fabric, and reinsert it into the device.

Device lights are off after flashing or solid

Please check to make sure the device still has constant power. If it does, disconnect power to the tracker, wait 1 minute, then reconnect.

If you have tried all the above steps and the device still does not have solid lights, please contact the Linxio support team during business hours on +61 2 7908 5450, Option 2, or email support@linxio.com

Updated on: 25/02/2025