TR500-2 Install Guide
⚙️ Basic Installation Instructions
- Power Connections:
- Red Wire → Connect to a constant power source (between +8V and +30V DC), such as the vehicle battery or constant 12V fuse.
- Black Wire → Connect to a clean chassis ground or directly to the negative battery terminal.
- Mounting Guidelines:
- Mount the device underneath the dashboard:
- Preferably behind the instrument cluster, or
- Behind the radio.
- Ensure the top side is facing upward, with a clear view toward the sky (to enable GPS reception).
- Avoid placing metal above the device, which can block satellite signals.
Troubleshooting
Device lights are not flashing
- Check that the device is getting at least 12V power, and black wire is connected to chassis ground.
- Check the fuse is not blown. If the fuse is blown, replace it with a new 2 amp fuse.
- Disconnect the power to the tracker, wait 1 minute, then reconnect
Device lights are not solid after 5 minutes
- Make sure the engine is on, and there is power coming to both constant and ignition.
- Make sure you are installing this device into a vehicle that is outside, and not inside a building that could block the GPS signal to the device.
- Make sure the sim card is properly inserted.
- If the above has not solved the issue, remove the sim card, wipe the contact with fabric, and reinsert it into the device.
Device lights are off after flashing or solid
- Please check to make sure the device still has constant power. If it does, disconnect power to the tracker, wait 1 minute, then reconnect.
If you have tried all the above steps and the device still does not have solid lights, please contact the Linxio support team during business hours on +61 2 7908 5450, Option 2, or email support@linxio.com
Updated on: 20/05/2025
Thank you!