Understanding the status LEDs

1. Access the main unit mounted on the windscreen in the driver cabin.
2. Check the status icons located below, they are from left to right; power, alarms, satellite , network connection, WIFI, recording.
3. Icons are colour coded in either green, red or grey to indicate the current status.
4. Power and WIFI should always be green to indicate its receiving power and WIFI is enabled.
5. If the network (globe) icon is red this means its not connected to the network and indicates a connectivity issue.
6. Alarm, satellite and recording will be greyed by default and will occasionally turn red in certain conditions and events.

Basic Troubleshooting

1. Check the status LEDs to see if they are active to indicate the device is receiving power.
2. Check for any sort of damage with the main unit.
3. Ensure all wiring and cables from the main unit are secured and undamaged.

For customers who are experiencing network issues indicated by the red globe icon or issues with footage not recording on the SD card, please refer to this guide here: Network and SD Card troubleshoot guide

If the issues still persist after attempting the above troubleshooting steps, please lodge a support ticket with our team through your Linxio portal or contact them via 02 7908 5453 on weekdays from 9AM - 5PM AEST.

Updated on: 05/09/2025