Troubleshooting VX60

If the VX60 has no lights at all, make sure the OBD port is getting power & there is no blown fuse.

1. Disconnect the tracker from the OBD2 port, wait 10 minute, then reconnect.
2. LED lights are not solid after 5 minutes
3. Make sure the engine is on, and there is power going to the Device.
4. Make sure you are installing this device into a vehicle that is outside, and not inside a building that could block the GPS signal to the device.
5. Make sure the sim card is properly inserted.
6. If the above has not solved the issue, remove the sim card, wipe the contact with fabric, and reinsert it into the device.
7. Try install into another vehicle.

If you have tried all the above steps and the device still does not have solid lights, please call our support team on 02 7908 5453 or Lodge a support ticket on your dashboard under Support.

Updated on: 05/09/2025