• Pairing Your GPS Device to a Vehicle

  Once you have physically installed your GPS device, the next step is to pair it with a vehicle profile in your Linxio account. Click the link below for a step-by-step guide on completing the pairing process: 👉 Pairing a GPS Device If you need additional assistance, refer to our installation guide for detailed instructions. 👉 [Installation Manuals](https://kb.linxio.com/en/article/gps-tracSome readers

• Linxio Software Plans

  Linxio offers 3 types of software plans which are Starter, **Essentials **and Plus. Below is a breakdown on features available for each of our plans: When signing up to Linxio, you'll be set up on an initial plan based on what you've paid for per you're requirement and specifications. Linxio customers are able to upgrade or downgrade their plans if their needFew readers

• Access the Linxio Dashboard

  After installing and activating your devices, you can manage your fleet, including assets and sensors, through the Linxio Dashboard ( https://app.linxio.com). The Linxio Dashboard is a vital component of the platform, serving as the central hub for data collection and reporting across all Linxio products. The features available to you within the dashboard are determined by your administrative role and assigned privileges. The Linxio Cloud Dashboard is compatible with desktop devices. For mFew readers

• Adding Users to Your Linxio Account

  Adding users to your Linxio system allows your business to maximize its efficiency and collaboration. An existing user with Administrator privileges can add new users: Log in to your Linxio account at Linxio.com. Click the Configuration icon. Navigate to the Users tab. Click Add New User. Enter the new user's name, email address, and mobile number, then select the required access or administrator permissions. Click Save. ![](httpFew readers

• Troubleshoot Linxio Trackers

  SIM Deactivation Notice Our SIMs automatically deactivate if there is no network usage (i.e., the device remains unpowered) for two months. If your device has been deactivated, please contact Support to reactivate it. If your tracker is not working Check the vehicle or tracker. If you can access it, confirm that it has power and look for indicator lights when the vehicle starts. For a dashcam, check whether its lights turn on. Lights do not by themselves confirm that the tracker isFew readers

• How to Contact the Linxio Support Team

  I’ve updated the way we handle support at Linxio to make it easier, faster, and more transparent for everyone. Instead of emailing us directly like before, all support now goes through the Linxio app using either a support ticket or live chat. Why we moved away from email support The old system of emailing support had its limits. It was hard to track issues, easy to lFew readers

• Linxio Dashboard Browser Support

  Supported Browsers for the Linxio Cloud Dashboard The Linxio Dashboard is compatible with the following web browsers: Google Chrome – Version 64 and later Apple Safari – Version 13.1 and later Accessing Linxio on Mobile While the Linxio Dashboard is accessible on both desktop and mobile, we recommend using the Linxio mobile app for the best experience on smartphones and tablets. Download the Linxio App [iOS Linxio App](https://kb.linxio.com/en/article/ios-linxioFew readers

• Linxio Platform Quickstart Guide

  Introduction Linxio provides GPS hardware and software based solutions related to fleet telematics and management of those assets. These range from physical GPS products to software platforms which interface with our software to provide valuable data and insights to current. historical GPS tracking and many other features offered. Prerequisites New customers will require theFew readers