Video Playback module for Vision 3.0/Lite Dashcams on FT Cloud

NOTE: Before proceeding with the below, please ensure the device is online or active denoted by the green circle icon next to the device name. Attempting to access this feature while the device is in sleep mode (Yellow coloured circle) or offline (grey) will result in an error and or limit what type of playback is available.

NOTE: If you require assistance on how to perform a remote device wake-up on devices in sleep mode or assistance, you can lodge a support ticket to our Support team through your Linxio portal or contact us on 02 7908 5453

**NOTE: ** Recorded footage on the SD card will eventually be overwritten once the SD card runs out of space therefore, if there is any urgent videos that need to be clipped and downloaded it must be actioned immediately to ensure this recording is available. The duration of how long historical footage is kept on the SD card depends on how often the vehicle is used, how many active channels are recording, how hours per day/week it records and the size of the SD Card.

If tracking data exists for a date but no corresponding footage or events can be found, the footage may not be available in the system. Confirm the vehicle, date, time, camera channel and platform, then escalate the case for investigation. Footage may already have been overwritten, particularly when the SD card has reached capacity.

To access the “ **Video Playback **” feature on FT Cloud, we first need to click on the “Evidence” Module from the list on the left-hand side to expand additional options where we can select it. There are 2 other options in the “Evidence” module which are:

Video Library: Any clipped video footage will be saved and accessible on the cloud here.

Alarm: Alarms or alerts which have been triggered and recorded will be stored here for viewing.

Proceed to click on Video Playback to continue further.

Next, you’ll need to select a vehicle from your list and then select a date. The calendar will be colour coded and has icons to indicate what type of playback is available for that day.

Once the specified vehicle is selected, you can click on the date field which should bring the calendar into view per the below screenshot which you can proceed to select a date.

On the bottom of the calendar is the legend which describes what type of playback is available on those specific days:

Fully coloured in box - Video is available only in the form of triggered alarm and alert footage for that day.

Coloured box with a white corner - Video playback footage is available for that day.

Blank box - Video footage is no longer available instead, picture mode is available which will display photo images of vehicle activity only.

If the above steps are done correctly, it should look like the below screenshot.

The playback bar will indicate any available footage that was recorded for that time and clicking the “play” button will allow you to watch it as a playback.

The “ arrow” button beneath the play button can be clicked which will expand 2 additional options which are:

CH: Allows you to check the duration of recording for each channel and whether there’s any discrepancies.

Speed Curve: Clicking on this allows you to enable the speed curve to see the speed of the vehicle throughout the day their vehicle was used and when the device was actively recording.

By default, the system will bring the map view up on the right hand side which will display the vehicle’s trips recorded for that day, when playing back footage, the green car icon will move along the route to indicate its trip. You can minimize the map component by clicking on the white “ arrow” button to allow full screen of the media player.

There are other miscellaneous options located on the bottom right hand side of the media player above the time line which allows you to change how many channels you want displayed at a time when viewing, increasing, decreasing or muting volume/sound, Fullscreen and minimizing the option of the media player.

Updated on: 27/07/2026