Software

• Routes not tracking/Constant "Idle" status

  Device does not track routes Current location works, but no routes Map view: Notice: There are noFew readers

• How to reset a password

  If you have forgotten your password, or simply want to change it, please follow the below steps. Visit https://app.linxio.com/ Click on the "Forgot Password?" link (https://downloads.intercomcdn.com/i/o/1056942850/781093141fb4d5a5777cdfcc/image.png?expires=1740458700&signature=6d1808e91eac3fcfa53677579a416fb507e99211e1345beaf437ff9307afa3fb&req=dSAiEFew readers

Hardwired Trackers

• Troubleshooting the TR500 (all models)

  Here’s a deep-dive, knowledge base article, focused on troubleshooting hardwired 4G GPS tracking devices that have gone offline. It's designed to be useful to installers, fleet managers, and anyone involved in the support Troubleshooting Offline Hardwired GPS Tracking Devices So, your Linxio GPS tracking device has stopped reporting. It was working fine, but now it’s showing as “offline” in the platform, and you're stuck wondering why. The good news? Most of the time, the fix isn’t too drSome readers

• PM500 Troubleshoot

  The PM500 is a very similar device to the TR500 - the main difference is that it has a large internal battery that is able to be traced while the main power is disconnected - meaning this set-up is almost identical to the TR500. (https://downloads.intercomcdn.com/i/o/1058180226/651abfa533a77e2c5ea25e47/export.jpg?expires=1740458700&signature=98aa895b0a3afa3b92b5b6204b15bd4a96bd53Few readers

Plug and Play Trackers

• VX60 and Y Splitter (Concealment Kit)

  The VX60 is a Plug n Play device that simply plugs into the Vehicle's OBD2 port. If you are having trouble locating where the port is on your vehicle, please refer to your Vehicle Handbook, or simply Google "Vehicle Make/Model, Year + OBD2 Port". Y Splitter cable installation (Concealment Kit) There are 3 lines coming from the centre of the Y splitter cable. Holding the Splitter cable up by the "Arms", there are two arms that come from the middle, followed by a single "Tail" below. ToFew readers

Asset Trackers

• Asset Trackers (AT12/S/V2)

  All Asset Trackers come pre-activated upon Dispatch. Solar Asset Trackers need to be fully charged first prior to use, please use the included USB magnetic cable to attach to the device and charge at least for 12 hours prior use (or until all the red lights stop flashing on the device). (https://downloads.intercomcdn.com/i/o/1057041081/7d3a75ef30a4c2c2fd0be742/image.png?expires=1Few readers