Software
Routes not tracking/Constant "Idle" status
Device does not track routes Current location works, but no routes Map view: Notice: There are noFew readersHow to reset a password
If you have forgotten your password, or simply want to change it, please follow the below steps. Visit https://app.linxio.com/ Click on the "Forgot Password?" link (https://downloads.intercomcdn.com/i/o/1056942850/781093141fb4d5a5777cdfcc/image.png?expires=1740458700&signature=6d1808e91eac3fcfa53677579a416fb507e99211e1345beaf437ff9307afa3fb&req=dSAiEFew readers
Hardwired Trackers
Troubleshooting the TR500 (all models)
Ensure that the device is correctly wired up based on the following: (https://storage.crisp.chat/usPopularPM500 Troubleshoot
The PM500 is a very similar device to the TR500 - the main difference is that it has a large internal battery that is able to be traced while the main power is disconnected - meaning this set-up is almost identical to the TR500. (https://downloads.intercomcdn.com/i/o/1058180226/651abfa533a77e2c5ea25e47/export.jpg?expires=1740458700&signature=98aa895b0a3afa3b92b5b6204b15bd4a96bd53Few readers