• Troubleshooting the TR500 (all models)

  Ensure that the device is correctly wired up based on the following: (https://storage.crisp.chat/usSome readers

• Routes not tracking/Constant "Idle" status

  Device does not track routes Current location works, but no routes Map view: Notice: There are noFew readers

• Troubleshoot Linxio Trackers

  SIM Deactivation Notice Our SIMs automatically deactivate if there is no network usage (i.e., the device remains unpowered) for two months. If your device has been deactivated, please contact Support to reactivate it. Find your device below and click "Troubleshoot Guide " for steps to help resolve issues.Few readers

• Asset Trackers (AT12/S/V2)

  All Asset Trackers come pre-activated upon Dispatch. Solar Asset Trackers need to be fully charged first prior to use, please use the included USB magnetic cable to attach to the device and charge at least for 12 hours prior use (or until all the red lights stop flashing on the device). (https://downloads.intercomcdn.com/i/o/1057041081/7d3a75ef30a4c2c2fd0be742/image.png?expires=1Few readers

• VX60 and Y Splitter (Concealment Kit)

  The VX60 is a Plug n Play device that simply plugs into the Vehicle's OBD2 port. If you are having trouble locating where the port is on your vehicle, please refer to your Vehicle Handbook, or simply Google "Vehicle Make/Model, Year + OBD2 Port". Y Splitter cable installation (Concealment Kit) There are 3 lines coming from the centre of the Y splitter cable. Holding the Splitter cable up by the "Arms", there are two arms that come from the middle, followed by a single "Tail" below. TFew readers

• How to reset a password

  If you have forgotten your password, or simply want to change it, please follow the below steps. Visit https://app.linxio.com/ Click on the "Forgot Password?" link (https://downloads.intercomcdn.com/i/o/1056942850/781093141fb4d5a5777cdfcc/image.png?expires=1740458700&signature=6d1808e91eac3fcfa53677579a416fb507e99211e1345beaf437ff9307afa3fb&req=dSAiEFew readers

• PM500 Troubleshoot

  The PM500 is a very similar device to the TR500 - the main difference is that it has a large internal battery that is able to be traced while the main power is disconnected - meaning this set-up is almost identical to the TR500. (https://downloads.intercomcdn.com/i/o/1058180226/651abfa533a77e2c5ea25e47/export.jpg?expires=1740458700&signature=98aa895b0a3afa3b92b5b6204b15bd4a96bd53Few readers