How to clip and download historical video

Select the desired vehicle registration and check availability of historical recordings via the calendar in the Video Playback module.

If historical video is available click on the blue Clip icon circled in red per the below screenshot, this will put you in editing mode.

Input the “ Start Time” in the provided field then set the duration for the video clip. Please note the maximum duration for a clipped video is 10 minutes.

You can manually adjust the start time and its duration by interacting with the orange arrow slider on the video playback time line.

Once you have set up your preferences, proceed to clicking the “ Confirm” button in blue

Make your final adjustments here then leave all other settings as default then click Confirm once done. You’ll receive a confirmation from the platform that your request will be processed.

You can check the status of your clipped videos by accessing the “ Video Library” module to check the “ In progress”, “ Waiting” or “ Fail” tabs shown below:

If the request has been successfully processed you can view the video clip by clicking on the “ Completed” tab. You can now proceed to download the video file by clicking on the folder icon with the arrow pointing downwards, once clicked a notification prompt will appear advising you its being preparing for download in your “ Download Center”.

To access the " Download Center”, you’ll need to access your “ Personal Center” by clicking on the icon located on the top right-hand corner of the platform shown below:

A pop-up should appear and simply navigate to the “ Download Center” located on the left-hand side list, similar to the video library your request will take time to process before appearing in the " Success” so you can monitor its progress by clicking on the other tabs.

Once completed, simply go back to the “ Success” tab, locate your file name and click on the download button underneath the “ Operation” column.

Updated on: 27/07/2026