How to remote wake-up devices on FT Vision
Users can now remotely wake up devices from Sleep Mode with the FT Vision mobile app.
This requires the user to have the following:
- FT Vision mobile app downloaded.
- Log-in credentials for FT Cloud & Vision finalized.
Users can refer to the following FT Vision mobile set-up tutorial for instructions and more information: https://kb.linxio.com/en/article/ft-vision-mobile-set-up-guide-1o8lupk/
We can do this by:
- Log in into the FT Vision mobile app.
- Tap the Monitoring icon outlined by the red box.
- Select a device or vehicle in Sleep mode which is indicated by the yellow vehicle icon.
- From the vehicle status screen, click on the Device wake-up icon outlined by the red box.
- A pop-up will appear confirming the task has been actioned.
- Allow 2-3 minutes for the device to complete this process where it may temporarily go offline.
- Afterwards the device will be Active and Online denoted by the green icon.
- Click on Start Playing button located on the top of the screen to view live video.
- Users can cycle through each applicable channel available to them.
- The device will re-enter Sleep Mode per the device setting of 5 minutes.
Frequently Asked Questions
The device wake-up duration is too short for me to view the live channels.
The duration of how long the camera remains online after performing a remote device wake-up can be adjusted by the Linxio Support Team.
The default setting is currently set as 5 minutes. If you would like this changed then please submit a ticket by emailing support@linxio.com .
There is no option for me to remote wake-up the device?
The remote device wake-up feature is only available for devices in Sleep Mode indicated by the yellow status icon. You cannot issue a wake-up request to devices currently active/online (Green) or currently offline due to underlying reason (grey).
Updated on: 27/07/2026
Thank you!